Tel: 01992 471001


What our customers think

Speak to Emma

01992 471 001

We help hundreds of businesses, start-ups, professionals, charities, families and individuals each year with their insurance requirements and regularly seek feedback about their experiences.

Customer reviews and testimonials have helped evidence our delivery of high standards of customer service through each part of the interaction with Ashbourne, from initial inquiry to our claims advisory service. These accolades have helped us win several business awards for outstanding customer service and training and development of staff.

Thank you to all Ashbourne customers who have taken the time to provide written feedback. You are the best advocates for our business and we really appreciate your loyalty.

Please read some of the wonderful testimonials that Ashbourne has received from our valued customers.

  • We are delighted with the service we have received from Matthew Hunt at Ashbourne Insurance.

    We have made a significant saving on our Contracts All Risks and Combined Liability Insurance with no loss of cover.

    We have recently taken out a company travel policy with them at a very competitive price and we look forward to discussing our company motor insurance when the renewal is due.

    We would have no hesitation in recommending Ashbourne Insurance.


  • Thank you very much indeed for taking care of our household insurance renewal for yet another year. I can’t believe that it has been 6 years since I took out my first policy with you. Buying insurance is not the most exciting of purchases but you have always made it much more palatable and enjoyable.

    You have been really helpful over the years and whilst I never look forward to paying the annual premium, I always look forward to talking with you.

    Many thanks for everything you have done.


  • I thought you should know that our landlord was delighted with the quote from Ashbourne for buildings insurance…. Apparently his original brokers said a price rise was inevitable but Ashbourne’s proved them wrong.

    If he’s happy, I’m happy!


  • A quick message to let you know that Charlotte has been terrific with our insurance. She’s been both efficient and very patient – I haven’t been very available these last few weeks and she’s been quite tolerant of that. And last but not least she saved us a lot on our motor and house insurance renewal.


  • I just thought I would drop you a quick email. I just have had dealings with Thomas and can say I am very impressed. He had a very good knowledge of  each type of insurance, from fleet to individual. He did a lot of leg work to get me the best possible price and explored different avenues.

    I know you work incredibly hard to give the best customer service as a company and thought you might like this feed back.


  • I just wanted to say a huge thank you for your help with upgrading my car insurance a couple of weeks ago.

    If I’m honest, I felt a bit silly that I’d left it to the last minute on a Saturday to call Ashbourne and upgrade (i.e. just before I left to collect my new car!!) but you made it just so easy and hassle-free, it was great.

    I really appreciated your help.


  • I just wanted to drop you an email to say thanks so much for your help and patience in sorting out Mark’s car insurance. We threw you a few challenges along the way but you were always professional and got us to a good place with the insurance package you found. The papers arrived this morning. Thanks very much.


  • Peter runs a great brokerage at Ashbourne. His team are highly customer-focused and solution-orientated.

    S Bennett – Nice 1 Ltd – Birmingham, West Midlands

  • Nicola is an asset to your company; she worked tirelessly to make sure I got the best deal available.

    D Murphy – Technical Drain Solutions – Chelmsford, Essex

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