Tel: 01992 471001


What our customers think

Speak to Emma

01992 947 301

We help hundreds of businesses, start-ups, professionals, charities, families and individuals each year with their insurance requirements and regularly seek feedback about their experiences.

Customer reviews and testimonials have helped evidence our delivery of high standards of customer service through each part of the interaction with Ashbourne, from initial inquiry to our claims advisory service. These accolades have helped us win several business awards for outstanding customer service and training and development of staff.

Thank you to all Ashbourne customers who have taken the time to provide written feedback. You are the best advocates for our business and we really appreciate your loyalty.

Please read some of the wonderful testimonials that Ashbourne has received from our valued customers.

  • Paul from Ashbourne Insurance really came up trumps when our existing insurance provider offered us a whoppingly expensive renewal quotation. He was recommended to us by my father in law and did not disappoint. He gave us a speedy efficient service and provided us with a much improved quotation. Since then I have continued to use Paul for several other aspects of my business and personal insurance. He’s always on hand to discuss and queries and put my mind at ease. Really happy with the service provided and long may it continue.

    Emma Pearce – MK Windows ltd

  • It was that time of year when our fleet and building insurance was due. Matt and Leone came to our office to go through what our needs were for the coming year. We also received another quote from a local broker who never bothered asking to come and visit us. With the 3 quotes in Ashbourne won the business hands down, not only by the value but also by their high level of service we have always received over the years.

    I have also renewed my own house insurance as knowing Ashbourne insurance would deal with any issues effectively as they have done with the business insurance.

    We have no hesitation in recommending Ashbourne Insurance to friends, family and business colleges.

    Matthew Pearce – Melissa Electrical

  • Dear Peter I would just like to take this opportunity to thank you for insuring most of the activities in my life. I am currently under your expertise for 2 cars, house insurance, holiday, business cover , landlord insurance and rental guarantee insurance. Every time I ask for your help you and your team are on the ball straight away, professional from start to finish providing excellent competitive quotes in fact more than competitive they have always been the cheapest. You also give me peace of mind that you have provided me with the correct type and amount of cover, usually the cheapest is not associated with being the best but in this case it most certainly is I really would recommend you and your team to anyone seeking a cost effective and thorough insurance service

    John Lancaster

  • We contacted Peter for the first time for a quote in April of this year when we had just purchased a car while out and about and needed insurance as quick as possible. Before using Ashborne we had been using a rival insurance company for all our shop vehicles. As it came time to renew each policy I gave both Ashbourne and the rival company a chance to supply a quote, I’m not just saying this but each time Ashbourne were the more competitive quote and they are the brokers I strongly recommend and will be using for all quotes going forward.

    I have always appreciated their honesty and wanting to ensure the correct policy is taken, I have introduced my parents to Ashbourne and they will be using them for for all property renewals going forward as well.

    Thanks to Peter and the team.

    Freddie Doe – Byrver Flooring Ltd

  • As a service company I appreciate & value great service & am happy to pay a premium to take the hassle away with searching for & implementing my insurances. In this instance it was my car – for just a small increase in my annual premium you bundled in full RAC cover & a courtesy car should mine be out of action during repairs, both extremely valuable as I live out of town, so my car is essential to enable me to run my business & have fun with my friends.

    When you came back to me with the best pricing options there was no hard sell, in fact you encouraged me to have a look around to see what else is on offer but I don’t have the time to waste or the inclination to trawl the internet for deals – it’s simply not good use of my extremely valuable time. In addition, how can I possibly be sure I’ve got the right cover with all the bells & whistles you got included, I am not an insurance broker!

    Be assured that I have no hesitation in recommending Ashbourne, you really make the whole process so very simple Elaine – music to my ears. Thank you, thank you & thrice thank you!

    Nadine Dudman – Telecoms Support Team Ltd

  • I contacted Peter for a quote for our annual travel insurance.

    Peter searched the market for the best policy that provided us exactly with the cover that we required.

    We now have a few different insurance policies with Ashbourne.

    We would have no hesitation in using Peter’s services again and would highly recommend them to our friends, family and work colleagues.

    Jamie Sinclair – Telecoms Support Team Ltd

  • Thank you Elaine for making our insurance renewals so simple – it really is a joy to have a broker who’s goes out to market for us so we don’t have to waste our valuable time & resources searching for the most suitable package. The pro-active reminder emails & phone calls meant that we were not left without cover & best of all we never felt hassled or pressured to make any decisions.

    Your approach is polite, professional & informative – you gave us the information needed, we reviewed it in our own time & renewed. All this is exactly how we treat our clients so it’ll come as no surprise that we wouldn’t hesitate to recommend you or Ashbourne.

    Thank you again for great service!

    Nadine Dudman – Telecoms Support Team Ltd

  • Leone was very helpful and efficient when dealing with our car insurance quote.

    Despite her reservations as to whether she would be the cheapest, she in fact was the cheapest. Her professional and thorough manner took all the usual stresses involved with insurances away from us.

    We would have no hesitation in using Leone going forward for all our insurances and would confidently recommend her.

    Liane Kemp – Kemphaus Kitchens

  • It was good to see you at the recent Broxbourne Sports Awards, I very much enjoyed our chat.

    I do greatly appreciate all you do locally to support the Borough, it is good to have a company like yours so actively involved. It is also fantastic to hear that Ashbourne Insurance is working towards its 40th year of business.

    Charles Walker

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