Tel: 01992 471001
Mike has only been with us for a couple of weeks but has received his first client testimonial already!
I received a call from Michael as a reminder that my car insurance was due. Not only do I appreciate the reminder, Michael was very polite and even though I understand he has just joined Ashbourne, he proved to be picking up the excellent customer service I come to expect from all the team at Ashbourne. A great start for your new employee.
Thank you Elaine for making our insurance renewals so simple – it really is a joy to have a broker who’s goes out to market for us so we don’t have to waste our valuable time & resources searching for the most suitable package. The pro-active reminder emails & phone calls meant that we were not left without cover & best of all we never felt hassled or pressured to make any decisions.
Your approach is polite, professional & informative – you gave us the information needed, we reviewed it in our own time & renewed. All this is exactly how we treat our clients so it’ll come as no surprise that we wouldn’t hesitate to recommend you or Ashbourne.
Thank you again for great service!
I just wanted to drop you an email to let you know how helpful, professional and efficient Elaine has been in assisting me to get unoccupied property insurance put in place for one of our clients.
She has responded to my emails and calls promptly and has gone above and beyond what I would expect in order to arrange the insurance, which has not been easy in this instance, due to the fact that our client had a custom built train set which the family wanted covered, and which would not have been covered under the standard unoccupied policies available.
I am really impressed with the service we have received from Ashbourne, and also wanted to thank you for arranging the cover to start prior to receiving our cheque for the premium, as the policy had lapsed before we had arranged a postal redirection, and the family were anxious to get it covered ASAP.
I look forward to working with you in the future and I hope Elaine gets the recognition she deserves, as she has been an absolute star.
We have used Ashbourne Insurance Services for over ten years now for both our business and personal insurances and can recommend them highly.
Our main contact within Ashbourne, Emma Sibthorpe, has looked after us for that entire time, which speaks volumes about the company itself, while our premiums have remained constant and have actually decreased this year, specifically for our car insurance.
We truly appreciate having a broker looking after us and have realised the benefit of this having had a car stolen and been able to talk to someone we know straight away, who helped us over the phone to manage the situation.
It is very easy to go online and try to find the cheapest, but the benefits of a broker that you know and trust far outweigh the savings that they offer, something that many friends of mine have realised having tried to claim through an online insurance company in the past.
I am happy to recommend Ashbourne Insurance Services to anyone needing Home, Motor, Fleet or a Commercial Insurance policy, or advice in relation to any one of them, as they have provided us with all of these over the years and we have never had to question a renewal or recommendation that they have made.
Leone joined Ashbourne in June 2017 bringing with her over 7 years experience in the insurance industry, bringing a wealth of expertise in Property Owners, Shops, Restaurants, Public & Employer’s Liability insurances. When not at work Leone is busy planning her wedding in September 2018.
Name: | Leone Richardson |
Position: | Commercial Account Manager |
School: | St. Mark’s School |
First Job: | Harlow Garden Centre |
Hobbies/pastimes: | Reading, socialising with friends, spending time with family & Holidays. |
Favourite food | Seafood or Spaghetti Bolognese |
Favourite drink | A cold glass of Rose! |
Favourite holiday destination: | Mexico or the canary islands |
Likes: | Going out for meals and trying new food & Summer. |
Dislikes: | Baked beans & food shopping! |
When I was younger I always wanted to be: | A teacher |
Matt has been with Ashbourne Insurance since 1994, originally working in the Hoddesdon office before a brief sabbatical travelling the world and being transferred to Cheshunt in 1999. He now looks after all aspects of the day-to-day sales activities for the commercial section at the Hoddesdon office. Matt has been married since 2002, has two children and his interests include travelling, eating out, music, football, golf and squash.
Name: | Matthew Hunt |
Position: | Commercial Sales Director |
School: | Broxbourne |
First Job: | Saturday lad at Ashbourne Insurance |
Hobbies/pastimes: | Golf, music and travel |
Favourite food | Thai or Spanish |
Favourite drink | You can’t beat a cold beer on a warm day |
Favourite holiday destination: | Too many to mention |
Likes: | Spending time with family and friends |
Dislikes: | Rude people and DIY! |
When I was younger I always wanted to: | To travel the world |
“We are delighted with the service we have received from Matthew Hunt at Ashbourne Insurance. We have made a significant saving on our Contracts All Risks and Combined Liability Insurance with no loss of cover.
We have recently taken out a company travel policy with them at a very competitive price and we look forward to discussing our company motor insurance when the renewal is due.
We would have no hesitation in recommending Ashbourne Insurance.”
Lynn