I just wanted to drop you an email to let you know how helpful, professional and efficient Elaine has been in assisting me to get unoccupied property insurance put in place for one of our clients.
She has responded to my emails and calls promptly and has gone above and beyond what I would expect in order to arrange the insurance, which has not been easy in this instance, due to the fact that our client had a custom built train set which the family wanted covered, and which would not have been covered under the standard unoccupied policies available.
I am really impressed with the service we have received from Ashbourne, and also wanted to thank you for arranging the cover to start prior to receiving our cheque for the premium, as the policy had lapsed before we had arranged a postal redirection, and the family were anxious to get it covered ASAP.
I look forward to working with you in the future and I hope Elaine gets the recognition she deserves, as she has been an absolute star.
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