Whilst the world learns to adapt to the ‘new normal’ with the impacts of Covid-19, Ashbourne Insurance of Hoddesdon has been working throughout to support Hertfordshire businesses and residents. During the past nine months, the business has experienced an increased demand on their services to answer queries, offer support and advice; as well as, to offer tailor made insurance solutions for existing customers and new businesses. To continue to offer the ‘award winning customer service’ that Ashbourne are well-known for, and in recognition of the ongoing need for enhanced insurance provision, Ashbourne has recruited JP (Jack Pope) Costa, to the role of Commercial Account Executive.
Graduate JP joins colleagues Jack Smits, Leone Richardson and Director, Matthew Hunt in the Commercial Team. Collectively they have 50 years of professional insurance experience and are working ‘business as usual’ hours through the second lock down to take and make calls to hundreds of Herts businesses and organisations. They help find solutions daily, weekly, and annually for business owners whose insurance requirements may be more complex such as: fleet, cyber, professional liability, vacant property, and factory contents, for example.
Photo: JP Costa, Commercial Account Executive
Matthew Hunt, Commercial Director commented, “Our family-run business has been offering a full range of insurance options and advice to the business community for almost 40 years and the pandemic has only increased the demand for our personal, ‘at the end of the phone’ service to reassure customers. Since March, the Commercial team have been working to support not just those who have been adversely affected by the pandemic but every customer, to make sure they are up to date with the most appropriate cover to suit their needs. JP is a great addition to our team and is keen to help customers have the best experience possible.”
JP Costa, Commercial Account Executive said, ”Thank you very much to all the team at Ashbourne for a warm welcome during my first weeks at the company. I am passionate about helping customers, learning new skills, and developing myself to be the best team member possible. I will be working towards achieving further Insurance Industry experience by gaining Cert CII Qualifications in the fullness of time; and look forward to the opportunity of networking and meeting Hertfordshire business contacts in person when it is possible. In the meantime, our team offer a wealth of experience to help businesses and their management find the best business insurance solutions for 2020 and beyond to meet their individual needs so please do call us for impartial advice.”
Multi award-winning, third generation, family-run Ashbourne Insurance offers a wide range of business and personal insurance along with a claims advisory service. It is authorised and regulated by the Financial Conduct Authority (FCA). Ashbourne employ an experienced team of insurance professionals, many of whom have been with the company for over ten years.
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