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Bodily Injury Legal Fees Cost Policyholders £2.4m A Day – ABI Urges Cut In ‘Exorbitant’ Costs

Legal fees for settling low-value motor bodily injury claims are costing UK consumers £2.4m a day, the ABI says.

The association says this …

Direct Line And AXA Top Customer Complaints List – FOS Expects Record Number Of PPI Complaints In 2012/2013

Direct Line Group subsidiary UK Insurance (UKI) received the most general insurance complaints in the second half of 2011, according to the …

New Recruits At Ashbourne

Family-run Ashbourne Insurance is, not surprisingly, a big believer in family members working together – and has recently appointed the brother of …

The Importance Of Valuing Jewellery – Are You Adequately Covered?

With last week`s day of romance your clients may have received gifts of significant value and it is important they have any …

Watchdog Blasts Direct Line Over ‘Misleading’ Ad – Insurer Breached Code Over Guarantee To Beat Any Quote

The Advertising Standards Authority (ASA) has found Direct Line in breach of its code over an advert in which it guaranteed to …

Brand, Price Or Service – What Do Customers Value Most?

Insurance Times commissioned exclusive market research to find out what the public really think about insurance. Price is seen as key, but …

Fraud Hits Record Level In 2011 – Fraud Rises 9% In 2011 Compared To 2010 But False Insurance Claims FallThe UK’s Economic Problems Have Contributed To Record Levels Of Fraud, According To The UK’s Fraud Prevention Service.

CIFAS, a not-for-profit membership association dedicated to fraud prevention, recored over 236,500 cases of frauds during 2011– the highest number ever recorded. …

Anti-Fraud Police Unit Makes Further Arrests – IFED Makes Its First Criminal Charges

The Insurance Fraud Enforcement Department (IFED) has made a series of arrests in its first fortnight of operation.

The insurer-funded anti-fraud police unit, …

Costa Concordia ‘Biggest Ever Marine Loss’ – Espirito Santo Analyst Puts Loss At Up To £653m

The Costa Concordia cruise ship disaster will cost insurers between $500m and $1bn (£326m- £653m), making it “the largest ever marine loss”, …

ABI Launches Flood Broadside At Ministers – Director-General Condemns Government’s “Frustrating” Flood Risk Policies

The director-general of the ABI, Otto Thorenson, has attacked the government’s refusal to subsidise flood cover in high risk properties.

Thorenson told The …

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